When you reach out to us, we collect your name, phone number, email address, and property address. We use this data solely to provide accurate roof repair or replacement estimates for your Chicago home. For example, when you call (312) 313-3253, we log your number to return your call promptly. We never sell or share your information with third parties for marketing purposes. Our goal is to give you a clear, trustworthy experience from the first conversation.
Your details help us schedule a free roof inspection or answer your questions about storm damage, metal roofing, or residential roofing services. We may also send you a follow-up email about your project status, but you can opt out anytime. In 2024, we served over 400 Chicago homeowners with roof installations and repairs, always keeping their data secure. We do not use your information for any other purpose without your explicit consent.
We only share your data when required by law or to process payments through trusted partners like credit card processors. For instance, if you hire us for a commercial roofing project, your payment details go to our secure payment gateway. We never sell your personal information to advertisers or data brokers. Our privacy promise: your trust matters more than any third-party revenue.
We retain your contact information for up to seven years after your last interaction, as required by Illinois business records laws. After that, we delete or anonymize it. If you request a quote in 2025, we keep that record until 2032. You can ask us to erase your data earlier by calling (312) 313-3253. We make this process straightforward — no runaround.
Illinois residents have the right to access, correct, or delete their personal data held by businesses. You can also request a list of third parties with whom we shared your info. To exercise these rights, simply call us at (312) 313-3253 or email our office. We respond within 30 days, as required by state law. For example, if you want a copy of your data, we provide it in a portable format.
We use 256-bit SSL encryption on our website and store all customer records in password-protected systems. Our office at 1234 W. Chicago Avenue has locked file cabinets for paper records. In 2023, we completed a third-party security audit with zero data breaches. We train every team member on privacy practices. Your roof details and payment info stay safe with us.
Our website uses cookies to improve your browsing experience and analyze site traffic. For example, we track which pages you visit so we can improve our content about roof repair and metal roofing. You can disable cookies in your browser settings anytime. We do not use tracking tools for advertising or behavioral profiling. If you have questions, call us at (312) 313-3253 — we explain it in plain English.
We update this policy as needed to reflect changes in laws or our practices. The last update was January 2025. We will notify you by email if we make significant changes, such as new data-sharing partners. You can always find the current version on this page. For questions, contact us at (312) 313-3253. We are here to help, just like when we inspect your roof.
Call (312) 313-3253 or fill out the form for a free estimate.
Call (312) 313-3253