Our Privacy Policy

How Chicago Roofing Team collects, uses, and protects your personal information.

Effective date: January 1, 2026. Chicago Roofing Team ("we", "us", "our") respects the privacy of every Chicago homeowner who contacts us. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

When you request a free Roofing estimate, submit a contact form, or call us at (312) 313-3253, you may provide us with:

• Your name, phone number, email, and street address (so we can schedule the visit)
• Details about your Roofing project
• Photos you choose to share
• Insurance carrier information when you ask for claim assistance

Our website also collects standard server logs (IP address, browser, pages visited) and uses cookies for session management and analytics.

2. How We Use Your Information

We use the information you give us to:

• Schedule and complete your free estimate or Roofing project
• Communicate with you about your estimate, schedule, and project status
• Process payments and warranty registrations
• Improve our website and service
• Comply with legal obligations

3. Information Sharing

Chicago Roofing Team does not sell, rent, or trade your personal information. We share information only with:

• Your insurance company (when you ask us to assist with a claim)
• Material suppliers and manufacturers (for warranty registration)
• Service providers who help us run our business (e.g., scheduling, accounting) under confidentiality agreements
• Law enforcement when legally required

4. Cookies & Analytics

We use first-party cookies for session functionality and Google Analytics or a similar tool for aggregate site analytics. You can disable cookies in your browser settings — the site will still work but some features may be limited.

5. Data Security

We use industry-standard administrative, physical, and technical safeguards to protect your information. No internet transmission is 100% secure, but we apply commercially reasonable measures and require the same of our service providers.

6. Your Rights

You can request a copy of the personal information we hold about you, ask us to correct or delete it, or opt out of marketing emails at any time. Email [email protected] or call (312) 313-3253 and we will respond within 30 days.

7. Children's Privacy

Chicago Roofing Team does not knowingly collect personal information from children under 13. If you believe we have, please contact us so we can delete it.

8. Changes to This Policy

We may update this policy as our business or applicable laws change. The latest version will always be posted at this URL with an updated effective date.

9. Contact

Questions about this policy? Reach us at:

• Chicago Roofing Team
• 1847 W Division St, Chicago, IL 60622
• Phone: (312) 313-3253
• Email: [email protected]
• Illinois License #470-325856